Cvent Platform Administrator

Request ID: 110373-1
Title: Cvent Platform Administrator
Locations: - REMOTE - EST TIME ZONE
Duration: 06 Months
Pay Range: $35 - $39/ Hour on W2(All inclusive)

We are seeking an experiencedCvent Platform Administrator to manage, support, and optimize the organization's Cvent environment. The ideal candidate will possess strong hands-on experience administering Cvent, managing platform configurations, user access controls, workflows, integrations, reporting, and governance processes. This individual will work closely with business stakeholders, technical teams, and vendors to ensure platform stability, compliance, and operational excellence.

Key Responsibilities

• Administer and maintain the Cvent platform, including account settings, templates, workflows, registration configurations, custom fields, user roles, permissions, and governance standards.
• Manage platform change and release activities, including impact assessments, testing, approvals, documentation, and stakeholder communications.
• Conduct regular configuration reviews, access reviews, and control assessments to ensure compliance with security, privacy, and operational requirements.
• Evaluate configuration dependencies across Cvent, APIs, integrations, and downstream applications to prevent data-flow and reporting issues.
• Support incidents, service requests, troubleshooting activities, and vendor escalations related to Cvent functionality and integrations.
• Maintain platform documentation, configuration baselines, SOPs, change records, audit evidence, and decision logs.
• Identify risks, configuration drift, and process improvement opportunities while driving corrective actions.
• Partner with global stakeholders to ensure platform alignment with business objectives and compliance standards.
• Monitor platform performance and recommend enhancements to improve efficiency and user experience.

Required Qualifications

• 3+ years of hands-on experience administering theCvent platform.
• Strong experience managing:
  • Cvent Event Management
  • Registration Settings
  • User Roles & Permissions
  • Templates & Forms
  • Custom Fields
  • Workflows
  • Reporting & Analytics
• Experience supporting platform integrations, APIs, and downstream systems.
• Knowledge of change management, release management, and operational governance processes.
• Experience performing access reviews, configuration audits, compliance assessments, and risk remediation.
• Strong troubleshooting and incident management skills.
• Ability to document technical processes, root cause analyses, and platform configurations.
• Excellent communication and stakeholder management skills.
• Ability to work independently within cross-functional and global teams.

Preferred Qualifications

• Cvent Certification.
• Advanced Cvent Administration experience.
• Experience with:
  • Cvent OnArrival
  • Attendee Hub
  • Lead Capture
  • Cvent Reporting
  • Account Configuration
• Experience integrating Cvent with:
  • CRM platforms
  • Marketing Automation Tools
  • Identity & Access Management Systems
  • Data Warehouses
  • Reporting Platforms
• Understanding of attendee data flows, consent management, SaaS governance, and vendor management.