Customer Solutions Engineering Manager

Job Title: Customer Solutions Engineering Manager
Location: North Reading, MA (100% Onsite)
Salary: $150K - $200K Per Year
Position type: Fulltime/Permanent Position

Job Description:

• The Customer Solutions Engineering Manager leads a multidisciplinary engineering team responsible for the development and deployment of customized System Level Test (SLT) solutions.
• This role serves as the bridge between advanced platform design and high‐volume manufacturing environments—ensuring that every custom modification meets the rigorous reliability standards of semiconductor testing.

• Lead the engineering effort to adapt SLT base equipment platforms for unique customer device configuration and test execution needs.
• Develop custom test site designs, including slot configuration, SLT board support, DUT thermals, and automation solutions.
• Collaborate with customers, applications engineering, and software teams to build software specials, data processing flows, and custom test execution capabilities.
• Build and oversee material demand planning, custom hardware builds, testing, and deployment activities for customer‐specific solutions.
• Support on‐time field deployment and production readiness of customized systems.
• Partner cross‐functionally with Product Marketing, Core Engineering, Project Management, Product Support, and Manufacturing.
• Mentor and guide a matrixed engineering team, fostering technical excellence and agility.
• Ensure technical risks are identified early with comprehensive mitigation strategies in place.

• 3+ years in a leadership role managing complex, multidisciplinary engineering projects.
• Prefers 10+ years of experience in semiconductor capital equipment.
• Education: Bachelor’s or Master’s degree in Electrical, Mechanical, or Systems Engineering or equivalent experience.
• Experience in Leading engineering development for semiconductor capital equipment or complex mechanical/electrical systems.
• Experience & Skills Needed
• Must have Strong technical leadership with the ability to balance technical depth and business priorities.

• Experience in System Level Test environments.
• Experience supporting global customers and deployments.