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Customer Service Specialist
AA2IT
🇺🇸 United States
On-site
6 months ago
- Excel
6 months ago
Not enough detail in this posting to match
Title: Customer Service Specialist
Location: 1333 Industrial Blvd, Sugar Land TX
Pay rate: $20.68/hr
Timing: 8:00am – 4:00pm
The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis. * Coordinate orders and shipments between Manufacturing and customers. * Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. * Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders. * Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.
· Minimum Years of experience: 2 years
· Education Background: High School
· Languages competency? English
· Is there any certification required? N/A
· Key Skills: Intermediate Excel knowledge, Document files creation.
· Key Abilities: Assertive Communication, Learning Agility, Attention to Detail, Time Management
· Is travel required? No
· Is it a home-office position? No
· Is there any system/knowledge candidates need to have proficiency in? Excel
· Is field Experience required? No
· Hourly rate: USD 20.68
· Is required to work on the weekend? No
· What is the shift for this position? 8:00am – 4:00pm
· What are the key words you are focus on if we recruit externally? Clerk, excel, documentation, and admin
Kindly share resume with answers:
Q1: Describe your experience with order entry or order processing. What systems or tools did you use?
Q2: How many orders do you typically process in a day or week?
Customer Service Specialist · AA2IT