CUSTOMER SERVICE SPECIALIST

Subaru Service Lane Assistant

Date Posted: June 29, 2026
Pay: $15.00–$17.00 per hour

Join the Quantrell Team!

Quantrell Auto Group is looking for an energetic, dependableService Lane Assistant to join our Subaru Service Department. This position plays an important role in creating a welcoming and efficient experience for our guests while supporting our Service Advisors and the overall service team.

If you enjoy working with people, staying active throughout the day, and being part of a fast-paced team environment, this could be a great opportunity to build your career in the automotive industry.

What You'll Do

As a Subaru Service Lane Assistant, you will help keep our service drive organized, welcoming, and running smoothly. Responsibilities include:

• Greet guests warmly as they arrive and help create a positive first impression
• Assist with directing and moving vehicles throughout the service drive and dealership
• Help maintain an organized flow of vehicles in the service lane and parking areas
• Assist with vehicle check-in and check-out processes
• Coordinate vehicle drop-offs and pick-ups with delivery drivers and other team members
• Support the Service Advisors and Service Department with daily guest and vehicle needs
• Maintain cleanliness and organization in the service lane and surrounding areas
• Follow dealership safety procedures and parking protocols
• Perform other duties as needed to support the Service Department

Qualifications

What We're Looking For

• Valid driver's license with a good driving record
• Ability to safely operate a variety of vehicles; manual transmission experience is a plus
• Strong communication and customer service skills
• Dependable, punctual, and able to work well as part of a team
• Comfortable working in a fast-paced environment
• Ability to stay organized and pay attention to detail
• Previous dealership, automotive, customer service, or delivery experience is a plus, but not required

Why Choose Quantrell?

At Quantrell Auto Group, we believe our employees are the key to providing an exceptional experience for our customers. We offer a team-oriented environment, opportunities to grow, and the chance to build a career in the automotive industry.

• Competitive hourly pay
• Opportunities for advancement and career growth
• Paid training
• Employee discounts
• 401(k) with company matching
• Health, dental, and vision insurance
• Paid time off
• Flexible scheduling

Work Location

In person – Lexington, Kentucky