Customer Service Representative I

Customer Service Representative I - New York, NY - Contract - $15.68-$22.40 Per Hr

Join our expanding team in a contract position as a Customer Service Representative I in New York, NY. This role involves providing exceptional support to customers via email and resolving issues related to our consumer products. The position requires strong communication skills and the ability to manage multiple tasks efficiently.

Key Responsibilities

• Respond to customer inquiries via email.
• Troubleshoot issues related to consumer products.
• Provide basic support and escalate critical issues to the technical team.
• Educate users on self-service options.
• Contribute to additional projects as assigned.

Qualifications

• Interest in working in a fast-paced environment.
• Exceptional organizational skills and attention to detail.
• Strong technological aptitude and ability to remain calm under pressure.
• Passion for the hospitality industry.
• Experience in front-line customer service.

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement)

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