Customer Service Representative

• Previous experience in the healthcare industry 1+ years with third-party benefits verification experience preferred.
• Basic knowledge of Outlook, Excel, Word, MS Office, SharePoint required.
• Excellent verbal and written communication skills.
• Ability to interpret and appropriately follow policies, procedures, manuals, and written instructions as given.
• Demonstrated ability to handle challenging situations in a professional manner.
• Willingness to work varying tasks.
• Knowledge of healthcare pharmaceutical and services a plus.

3 Non-Negotiable Skills:
- Attention to detail
- Knowledge of Third Party Insurance Carrier Processes
- MUST have experience taking inbound and outbound calls (30 calls per day)

• High School diploma and at least 1+ years of customer service, insurance verification or related area required.