Customer Service Representative

Aire Serv of Knoxville

🇺🇸 United States
On-site
48 months ago
$18 – $22 / hour

HVAC

Health insurance
Pension

48 months ago

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Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Signing bonus
Vision insurance

About the Role:Join Aire Serv of Knoxville as an Customer Service Representative, where you’ll play a vital role in our dynamic team. We are dedicated to providing exceptional HVAC services and ensuring the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:

Receive incoming calls in a professional and courteous manner
Scheduling appointments
Assigning daily work/calls to other team members
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls and respond to customer complaints
Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.
Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum two years of admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
General computer knowledge, including Microsoft Office
Typing skills are a plus
At least 1 year of Service Titan experience.
Knowledge of HVAC industry a +

About Us:Aire Serv of Knoxville has been serving the community for over a decade, providing top-notch heating and cooling solutions. Our commitment to customer satisfaction and employee development makes us a trusted choice for HVAC services, where we prioritize a supportive and rewarding work environment.

Customer Service Representative · Aire Serv of Knoxville

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