PF
Customer Service Representative
Planet Fitness - PF Baseline Fitness
🇺🇸 United States
On-site
9 months ago
$15.20 / hour
- point of sale
9 months ago
Not enough detail in this posting to match
- Employee discounts
- Flexible schedule
- Free uniforms
Responsibilities:
- Greet and assist members and guests with a friendly and positive attitude.
- Handle member inquiries and resolve issues promptly to enhance customer satisfaction.
- Process membership applications, payments, and cancellations efficiently.
- Maintain cleanliness and organization of the front desk and lobby area.
- Promote gym services, programs, and memberships to potential customers.
- Assist in scheduling appointments and managing class registrations.
- Collaborate with team members to create a welcoming and inclusive environment.
- Perform administrative tasks, including data entry and inventory management.
- High school diploma or equivalent; prior customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and a customer-focused mindset.
- Proficiency in basic computer applications and point-of-sale systems.
- Availability to work flexible hours, including evenings and weekends.
- Passion for fitness and a healthy lifestyle is a plus.
- Team player with a positive attitude and a willingness to learn.
Customer Service Representative · Planet Fitness - PF Baseline Fitness