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Customer Service Representative

Sunrise Systems Inc
🇺🇸 United States
On-site
1 month ago
  • EDI
1 month ago
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Not enough detail in this posting to match

Our client, a leading Medical Device manufacturing company, is looking for a Customer Service Representative. This is for an initial duration of 04 months and is located at Brea, CA.
 
Job Title: Customer Service Representative
Reference ID:26-04118
Location: Brea, CA.
Duration: 04 months
Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)

Description:
  • Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution.
  • You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fastpaced environment.
  • The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency.
  • To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.

Key Responsibilities:
  • Answering phones in a timely and efficient manner.
  • Processing customer orders via fax, EDI and phone.
  • Responsible for the entry of all standing orders and special pricing agreements for a designated region.
  • Supporting the field reps (both sales and service) with day to day inquire and placing of their orders. Proof of delivery of shipments, as needed.
  • Maintain level of accuracy both as a department and individually.
  • Knowledgeable on our products and special projects as deemed necessary by manager.


Compensation: The hourly rate for this position is between $19-20 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
 
 
Interested and Qualified candidates, please send your most recently updated word document resume toJaffer.s@sunrisesys.com OrPavan.P@sunrisesys.com
 
 

Customer Service Representative · Sunrise Systems Inc

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