Customer Service Representative

Customer Support Representative – Andoria
Location: Remote (Contract Position)

Qualifications

• High school diploma, GED, or equivalent

• Minimum age: 18 years

• Proficient with computers, mobile devices, and modern web tools

• Comfortable adapting to new technologies and workflows

• Reliable internet connection and ability to work independently in a remote setup

• Strong written and verbal communication skills in English

• Legally authorized to work as an independent contractor in your country

• Ability to meet attendance, availability, and performance expectations

Compensation & Work Environment

• Contractor-based role with competitive hourly pay

• Flexible scheduling options depending on team needs

• Fully remote – work from anywhere

• Supportive, collaborative team culture

• Access to training and professional development resources

Responsibilities
As aCustomer Support Representative at Andoria, you’ll be a key part of our customer experience team, helping users get the most out of our AI products. Your responsibilities will include:

• Providing prompt, thoughtful support via live chat, email, or ticketing platforms

• Guiding users through features, resolving technical or usability issues

• Escalating bugs or complex problems to internal teams with clear documentation

• Representing Andoria with empathy, clarity, and professionalism in every interaction

• Staying up to date with product changes and best practices

• Collaborating with team members across time zones to improve support quality and consistency

If you’re tech-savvy, customer-focused, and excited to work at the intersection of people and AI, we’d love to hear from you.