SS
Customer Service Representative 2
Sunrise Systems Inc
- 🇺🇸 United States
- On-site
- 1 day ago
1 day ago
Phoenix, AZÂ 85007 Onsite
3 Months
Essential Duties and Responsibilities include but are not limited to:
- Provide assistance to the injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing or printing files.
- Process records request for injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing by verifying they are an interested party, and have
permission to review records.
- Research claim records on the database, microfiche, and/or microfilm.
- Date stamp all incoming mail delivered to the reception desk and distributing to the appropriate division and/or department.
- Create invoices by completing form with claim information, person receiving copies, and calculating the amount of payment.
- Collect payment for invoices.
- Follow up on payments sending a copy of the invoice with a letter requesting payment.
- Update Claims Division database.
- Participates in Arizona Management System (AMS) and daily Huddle board. Attend staff meetings
Required Skills
Computer knowledge
Google suite/ sheets
Preferred Skills
Call Center experience
Customer Service Representative 2 · Sunrise Systems Inc