Customer Service Representative

Mr. Appliance of Lexington, KY

🇺🇸 United States

On-site

Manager or above

48 months ago

We are actively interviewing for this position - Apply today and our hiring manager will follow up! As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance on support calls. You are the voice of Mr. Appliance and the first point of contact for our customers. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Benefits:

No weekends or evenings!
Medical
Dental
Vision
Paid time off
Retirement

Specific Responsibilities:

Receive incoming calls in professional and courteous manner
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Ordering and receiving parts

Job Requirements:

Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Computer literacy

Each of the 350+ Mr. Appliance locations are independently owned and operated franchises. We live our code of values withRespectfor all people,Integrityin all dealings, serving customers withEnthusiasm, andHaving Fun in the Process.

Customer Service Representative · Mr. Appliance of Lexington, KY

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