IS
Customer Service Rep: I
inSync Staffing Inc.
- 🇺🇸 United States
- On-site
- 5 hours ago
- Health insurance
- Pension
5 hours ago
Pay Rate $23.00/hour to $25.20/hour
Duration 2 Years
Hours Part Time 20-32 Hours 1 st shift – must have flexibility, some weeks will have more hours
Location Santa Barbara, CA
Top 3 Qualities the manager is looking for:
Customer Service Experience, Proficient Communication Skills, and experience handling cash with accuracy -Job Description: Performs duties to Company guidelines and established safety procedures.
• Receives payment (cash, checks or money orders) for service and or/purchase of products.
• Operates company software and hardware to access data on customers’ accounts.
• Balances cash and checks on hand with system total and prepares funds for deposit.
• Answers basic inquiries relating to payments and general Company programs.
• Refers customers to CCR/telephone for service requests, high bill inquires and other CSR/CCR functions.
• Secures all operating and collected funds.
• Performs various clerical office monthly tasks -Highschool diploma required
Job Description
0-2 Years of Experience. Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills.
Benefits:
 Health insurance
 Health savings account
 Dental insurance
 Vision insurance
 Flexible spending accounts
 Life insurance
 Retirement plan
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Customer Service Rep: I · inSync Staffing Inc.