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PF

Customer Service Nights and Weekends

Planet Fitness - PF Baseline Fitness
🇺🇸 United States
On-site
9 months ago
9 months ago
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About the Role:Join our dynamic team at Planet Fitness - PF Baseline Fitness in Stillwater, MN as a Customer Service representative during nights and weekends! We are looking for enthusiastic individuals who are passionate about fitness and dedicated to providing exceptional service to our members.

Responsibilities:
  • Greet and assist members and guests with a friendly and welcoming attitude.
  • Handle membership inquiries and provide information about our services and facilities.
  • Process new member sign-ups and renewals efficiently and accurately.
  • Maintain cleanliness and organization of the front desk and lobby area.
  • Ensure a positive member experience by addressing concerns and resolving issues promptly.
  • Monitor gym equipment and report any maintenance needs to management.
  • Promote special offers and membership upgrades to current and prospective members.
  • Assist in scheduling classes and managing member registrations.
Requirements:
  • High school diploma or equivalent required; some college preferred.
  • Prior customer service experience, ideally in a fitness or retail environment.
  • Strong communication skills and a positive, upbeat demeanor.
  • Ability to work flexible hours, including nights and weekends.
  • Basic computer skills and familiarity with membership management software.
  • Passion for fitness and a desire to help others achieve their goals.
  • Ability to multitask and thrive in a fast-paced environment.
  • Team player with a commitment to maintaining a welcoming atmosphere.
About Us:Planet Fitness - PF Baseline Fitness has been serving the Stillwater community with a commitment to providing a non-intimidating, welcoming gym environment for over 10 years. Our members love us for our affordable memberships and state-of-the-art facilities, while employees appreciate our supportive culture and opportunities for growth within the fitness industry.

Customer Service Nights and Weekends · Planet Fitness - PF Baseline Fitness

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