(CUSTOMER SERVICE/CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE II)

Mindlance

🇺🇸 United States

On-site

7 months ago

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Glider will be:
Assessment name: - Unique ID: 24123

Call Notes

Customer Care Specialist will primarily handle customer interactions through phone and emails.
It was established that the position is hybrid, requiring three days in the office and two days remote, with some flexibility based on business needs.
The training for new hires will occur on-site, Duration at least initial 2 weeks
The ideal candidate should possess strong communication skills, reliability, and a willingness to learn, with a preference for experience in life sciences, military, or defense industries.
Minimum 1-2 years minimum experience.
Good in communications and email writing skills.
The client is open to hiring candidates with no prior experience, as long as they have recently completed high school and possess strong communication skills.
Shortlisting will start by Wednesday 10/01

Must have

Strong email Writing and speaking skills
High school Diploma
Need to clear glider test- Glider test ID 24123

Interview:

1 round interview on teams

Education/Certifications Required/Preferred:
High School Diploma

Background

Nuclear background is plus not mandatory
Biotech pharma will also work

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

(CUSTOMER SERVICE/CALL CENTER - CUSTOMER SERVICE REPRESENTATIVE II) · Mindlance

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