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Customer Service Associate III
VARITE INDIA PRIVATE LIMITED
๐ Worldwide
Remote
7 months ago
7 months ago
Must to have:
- 3+ years customer service or case management experience
- Strong written communication skills for customer-facing responses
- Ability to quickly assess case complexity and make routing decisions
- Experience working in high-volume, fast-paced environments
- Attention to detail and commitment to quality outcomes
- Comfortable working independently with minimal supervision
- Experience with case management systems or ticketing platforms
- Background in operations or logistics environments
- Familiarity with SOP-driven resolution processes
- Problem-solving skills for non-standard cases
- Re-open rate of cases
- Customer satisfaction ratings
Customer Service Associate III ยท VARITE INDIA PRIVATE LIMITED