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Customer Relations Specialist (DS3000)
LanceSoft Inc
🇺🇸 United States
On-site
8 months ago
$30 – $32 / hour
8 months ago
Job Title: Customer Relations Specialist
Location: Wichita, KS
Duration: 3+ Months (High Potential Contract to Permanent)
Pay Range: $30.00 to $32.00
Shift timings - 7:30 AM or 8 AM to 3:30 PM or 4 PM
Description :
- Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
- Provides support to senior management
- Manages budgets and the distribution of promotional items
- Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
- Completes logistical requirements and supports overall marketing and program goals and objectives
- Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
- Acts as liaison between customers and company executive management
Requirements:
- This position is an aftermarket CSR and involves working in aerospace quoting software
- This person will determine production status, check system for replacement parts, work with our ME’s with Spare configurations, make make/buy decisions, and administrate the quote and follow through on quoting to the customer
- This role will have responsibility for supporting AOG and spares requirements and will liaison with company on the requests
- This is a critical role to support the flying fleet.
- Must be detail oriented and have 5 years' of customer service experience
- Aerospace experience or Degree with Customer Service Experience
- Shift timings - 7:30 AM or 8 AM to 3:30 PM or 4 PM.
Customer Relations Specialist (DS3000) · LanceSoft Inc