LI
Customer Field Engineer
LanceSoft Inc
🇺🇸 United States
On-site
6 months ago
$20 – $21 / hour
- Android
6 months ago
Not enough detail in this posting to match
Location: Greenville, SC
Job Description:
- Here are some of the tasks that our field service technicians do each day:
- Perform minor maintenance, repairs, and component replacement at the module level.
- Maintains parts inventory and related records.
- Provides status reports throughout the service repair.
- Diagnose problems based on the information provided in the call and through the error logs on the ATM.
- Responsible for ownership of customer issues until resolution according to SLA agreements.
- Practices security safety procedures when working with ATM's and or within financial institution.
- Complete Client specific Training and certifications.
- Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required.
The Field Service Technician position may require the following:
- May require bending/squatting, walking/standing /sitting for prolonged periods.
- May require prolonged travel based on your service area.
- Carry and or lift a tool kit/parts of varying weights (1- 50 lbs.)
- You may be dispatched daily on a call-by-call basis or have a daily schedule.
- You may be required to work on rotating shifts, nights, and or weekends.
Basic Qualifications:
- High School Diploma or equivalent 0-1 years of related experience.
- Reliable transportation.
- A smart phone to receive work orders on and access support documentation. Android or iPhone.
- Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common.
Customer Field Engineer · LanceSoft Inc