UT
Customer Education Specialist/Medical Education Specialist #26-25879
US Tech Solutions, Inc.
- 🇺🇸 United States
- On-site
- 19 hours ago
- $45 – $50 / hour
- MS Office
- Salesforce.com
- Concur
- Cvent
- AI
19 hours ago
Description:
About the role:
- This individual will assist in the coordination and operational support of educational programs and tools to support customer-facing Medical Education for BSC Coronary Therapies customers.
- Coordinates the planning and delivery of Medical Education customer training or research programs including in-person, virtual, observation, live broadcast, local dinner programs. Includes communication with customers to coordinate logistics for their participation in the event (e.g., hotel, transportation, schedule). Includes management of all aspects of registration including invitations, travel, and hotel accommodations to ensure that logistics are effectively managed for all participants and faculty.
- Complete, track, and archive documentation for compliance (including all contract requests, service requests, event requests, HCP spend reporting), HCP payments, vendor payments, and internal requirements.
- Possesses technical aptitude and basic knowledge of BSC interventional cardiology products and systems.
- Acquires, maintains, and transports equipment used for hands-on customer training and education is present and functional at Med Ed programs as well as national symposia.
- Ensure that details associated with hands-on equipment, participants, lodging, faculty, and agendas are attended to and that problems are corrected.
- Works closely with Medical Education Strategists, Medical/Scientific Affairs to develop and execute programs and ensure compliance in all our training processes.
- Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Required qualifications:
- Bachelor’s degree required.
- 4+ years of experience in event management and/or conducting training programs
- Strong project management and organization skills, including expense management and reporting
- Must be able to work autonomously on multiple projects at one time
- Strong communicator and collaborator
- Comfortable developing and maintaining relationships with physician customers and field reps
- Contribute to the development of new processes and adjust practices as needed to meet business or team needs
- Experience with training in the medical device industry or other highly regulated environments
- Technical aptitude and ability to think strategically with appetite for innovation and continuous learning
- Knowledge of MS Office Suite, SalesForce.com, Concur, CVENT or similar event management software
- Knowledge of Interventional Cardiology products
- Educational coordination, high initiative, experience in medical/pharma setting
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
IND01
#LI-AS140
Customer Education Specialist/Medical Education Specialist #26-25879 · US Tech Solutions, Inc.