CUA 7 Case Management Supervisor

TITLE: Case Manager Supervisor

DIVISION: Net Community Care, Inc.

REPORTS TO: CUA Case Management Director

RELATES TO: CY&FS Staff, Financial & Administrative Services, Corporate Performance

Improvement; and representatives of outside agencies and funding organizations.

EMPLOY STATUS: Full-time

FLSA STATUS: Exempt

THE ORGANIZATION:

Net Community Care is a division of Northeast Treatment Services (NET), a non-profit organization serving the Philadelphia region. As a designated Community Umbrella Agency (CUA) for the Department of Human Services, Net Community Care operates CUA1 and CUA7, providing comprehensive child welfare services focused on safety, permanency, and family well-being. Grounded in trauma-informed care and cultural humility, Net Community Care works to stabilize families, support youth development, and ensure children can grow in safe, nurturing, and permanent homes. The organization is committed to strengthening communities through collaboration, accountability, and continuous learning.

SUMMARY:

The CUA Case Management Supervisor leads and supports a team of case managers, placing strong emphasis on coaching, mentoring, and professional development to enhance the quality of services provided to children, youth, and families. This role ensures that case managers are equipped with the skills, resources, and guidance necessary to meet performance expectations, achieve compliance with Net Community Care (NCC) policies as well as city, state, and federal regulations, and uphold the organization’s mission.

Case Management Supervisor is accountable for maintaining operational and financial responsibility for the unit, ensuring that resources are managed effectively and that expenditures align with program goals and fiscal guidelines. The Supervisor also fosters a collaborative environment, guiding staff in problem-solving, aligning practices with policies, and ensuring that all actions support positive outcomes for families, partner agencies, and community stakeholders to strengthen service delivery and promote accountability. Work is performed under the general supervision of the CUA Case Management Director.

Qualifications

Minimum Qualification:

• Master's degree in Social Work (MSS or MSW) required.
• Three (3) years of social work supervising experience, preferably in the field of child welfare.
• Three (3) years of direct social work experience, one of which has been at the full performance level in child welfare.
• Bilingual in Spanish is a Plus!
• Adult and Pediatric CPR Certification Required
• PA Child Abuse Clearance required
• PA Mandated Child Abuse Reporter Training Required
• FBI Clearance required
• PA Criminal Clearance required
• Health Assessment required
• TB Test required

Key Words: Supervisor, Management, Family Case Manager, Case Manager, Caseworker, Case Mgr, Clinical Case Manager, Behavioral Case Manager, Social Worker, Case Management Jobs, Director, Leadership.

NET is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon NET's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

About Us:

The Northeast Treatment Center founded in 1970 is one of the largest behavioral health and social service agencies is in the Philadelphia Region. Services are offered at 15 sites throughout Greater Philadelphia, the Lehigh Valley, and the state of Delaware.

NET Centers (NET) offers support and hope to individuals and families at times of great stress in their lives. A nonprofit agency, NET provides a continuum of trauma informed behavioral health and social services designed to meet complex needs of all family members. These include mental health, addiction treatment, foster care, residential group care, adoption, juvenile justice services and child welfare services. While some services address the needs of the family as a whole and some target individuals, we always strive to foster positive connections within the family to help all family members heal, recover, and rebuild.