CSR

Company Overview

Casacura is a dynamic and innovative company committed to providing exceptional customer service and support. We pride ourselves on our dedication to customer satisfaction and our ability to adapt to the ever-changing needs of our clients.

Job Title

Customer Service Representative (Voice and/or Non-Voice Support)

Job Location

Davao, Philippines

Years of Experience

0-3 years

Position Overview

We are seeking enthusiastic and dedicated Customer Service Representatives to join our team in Davao, Philippines. Whether you prefer engaging with customers over the phone or through written communication, we have a role for you. Let us know your preference for Voice or Non-Voice support when you apply.

🔊 Voice CSR Role

• Handles inbound/outbound calls

• Provides real-time support via phone

• Strong spoken English required

💬 Non-Voice CSR Role (Chat & Email)

• Handles customer concerns via chat/email

• Requires excellent written communication skills

Required Skills

Customer service representative skills are essential for this role.