Logistics Coordinator

At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems

The Logistics Coordinator is responsible for managing and coordinating routing and trip planning for transportation operations. This role plays a key part in ensuring efficient, cost-effective, and timely movement of goods. Duties include planning daily routes, monitoring trip progress, and maintaining communication with drivers and internal teams to support smooth logistics operations. 

Responsibilities and Duties  

Route & Trip Planning 

• Plan, optimize, and schedule daily delivery and pickup routes based on customer locations, delivery windows, and load requirements 

• Coordinate trip assignments and ensure accurate dispatching of drivers 

• Use routing software or tools to improve delivery efficiency and reduce costs 

Logistics Coordination 

• Monitor and track vehicle movements, updating internal teams and customers as needed 

• Communicate with drivers to provide route updates, resolve on-the-road issues, and ensure compliance with safety and service protocols 

• Adjust trip plans based on traffic, weather, road conditions, or last-minute delivery changes 

Reporting & Documentation 

• Maintain accurate records of route plans, trip logs, fuel usage, and delivery confirmations 

• Prepare and submit daily/weekly reports on trip performance, delays, and route efficiency 

• Collaborate with the warehouse team to ensure timely loading/unloading and accurate documentation 

Customer Service & Communication 

• Serve as a liaison between drivers, warehouse staff, and customer service teams 

• Ensure delivery issues or delays are communicated professionally and resolved promptly 

• Support inquiries related to delivery times, route status, and shipment tracking 

Compliance & Safety 

• Ensure all trip planning adheres to DOT regulations, company policies, and safety protocols 

• Monitor driver hours and rest periods to ensure compliance with transportation laws 

• Assist in incident reporting and investigations related to routing or delivery execution 

• High school diploma or GED required; associate or bachelor’s degree in Logistics, Transportation, or related field preferred 

• 2+ years of experience in logistics, transportation, or dispatch coordination 

• Strong knowledge of routing software, GPS tracking systems, and transportation management systems (TMS) 

• Excellent organizational, problem-solving, and communication skills 

• Ability to multitask in a fast-paced environment and adapt to changing priorities 

• Familiarity with DOT regulations and fleet safety standards 

• Proficient in Microsoft Office Suite (Excel, Outlook) 

Benefits:

As a full-time employee, you will receive access to the following benefits:

•    Paid overtime available for non-exempt employees
•    Low-cost insurance (medical, dental, vision, life & disability)
•    Maternity and paternity benefits
•    401(k) plan (company matching)
•    Paid holidays, vacation, and sick time
•    Educational assistance