CRM Integration Architect III

CRM Integration Architect III - Madison, WI - Contract C2C - $57-67 Per HR

We are seeking a seasoned professional with expertise in customer relationship management systems and integration strategies. This hybrid/remote contract role involves leading architecture and integration projects, focusing on cloud-based solutions and customer engagement technologies. The role requires collaboration with various stakeholders to deliver high-quality solutions.

Key Responsibilities

• Design and implement scalable enterprise architectures across various cloud solutions.
• Lead API-led connectivity initiatives and data exchange strategies.
• Design and optimize contact center solutions integrated with customer service platforms.
• Develop automation and AI-driven customer engagement strategies.
• Provide architectural oversight for deployment governance and environment management.

Qualifications

• 8 years of experience in platform architecture and development.
• Strong experience with integration patterns and security models.
• Hands-on experience with API platforms, RAML, and data orchestration.
• Experience integrating contact center solutions with customer engagement platforms.
• Excellent communication and technical leadership skills.

Core Technologies

CRM Platforms | API Platforms | Cloud Solutions | AI and Automation Tools | CI/CD Tools

Contact Authorization

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here (https://www.mitchellmartin.com/privacy-policy).

Benefits

Learn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks)

Onboarding Expectations

Learn more about our Onboarding Process here (https://youtu.be/rjV_NFYjyY4)

EEO Statement

Learn more about our EEO policy here (https://www.mitchellmartin.com/eoe-statement)

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