Creditor Relations Agent

About Solo

We help people resolve debt.

Tech

We use proven technologies such as Rails and AWS products to solve our customer's problems.

The role

# Solo is Closing the Justice Gap.Solo helps people resolve debt. So far, we’ve helped Americans respond to over $2 billion in debt lawsuits, and this is the ground floor. Over 70 million people are in collections every year, and we want to help every one of them.We’re backed by Kleiner Perkins and Y Combinator, the investors behind Apple, Google, Stripe, and AirBnB.You can read about us in[ TechCrunch](https://techcrunch.com/2020/09/15/solosuit-launches-a-web-app-to-to-help-u-s-users-respond-to-debt-lawsuits/),[ Business Insider](https://markets.businessinsider.com/news/stocks/legal-assistance-for-the-indebted-public-how-solosuit-assists-americans-in-settling-debt-disputes-1032183138),[ Bloom](https://news.bloomberglaw.com/us-law-week/civil-court-fees-block-justice-even-in-well-intentioned-states)[berg, NPR,](https://techcrunch.com/2020/09/15/solosuit-launches-a-web-app-to-to-help-u-s-users-respond-to-debt-lawsuits/)[ ABC](https://www.abc4.com/news/local-news/byu-law-students-create-legal-aid-for-debtors/),[ IB](https://www.ibtimes.com/solosuit-achieves-milestone-saving-americans-600-million-usd-debt-collection-3673231)[T, and Fast](https://markets.businessinsider.com/news/stocks/legal-assistance-for-the-indebted-public-how-solosuit-assists-americans-in-settling-debt-disputes-1032183138)[Compa](https://news.bloomberglaw.com/us-law-week/civil-court-fees-block-justice-even-in-well-intentioned-states)[ny.](https://www.npr.org/sections/ed/2018/02/24/585374399/a-student-solution-to-give-utah-debtors-a-fighting-chance)You can learn about our mission and principles[ here](https://solosuit.com/careers).# You’ll be building creditor relationships.We’re hiring someone to support our growing Creditor Relations Team* Partner with creditors through the list exchange process to secure settlements.* Implement standard operating procedures (SOP) for each process.* Provide ongoing support for creditors, when needed.* Provide input to engineering on changes that occur in the list exchange process.* Other duties as assigned.Solo is fully remote, so this job is fully remote. Salary range $41,600 yearly with an annual target bonus of $20,000. Standard benefits package included.# You are a master of execution.We’re looking for someone with these qualifications.* 3+ years of experience in administrative, operations, or people support roles.* Strong organizational and multitasking abilities with attention to detail.* Excellent written and verbal communication skills.* Proficiency in tools such as Google Workspace, Slack, and project management.* Ability to handle confidential information with professionalism and discretion.* Proactive and resourceful problem-solver.* Reliable, self-motivated, and comfortable working in a fast-paced environment.* Friendly and professional demeanor with a focus on collaboration and service.* Continuously improves over time.