Credit Controller

What you will be doing...

• Hybrid working (we’re in the office 2 days per week)
• Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle 
• Colleague discounts onJet2.comflights andJet2holidayspackages

• Take ownership of a broad range of Customer accounts acrossJet2.com andJet2holidaysledgers.
• Assess new Customer account requests for credit worthiness and onboard inline with Jet2s internal policies.
• Timely and accurate invoicing.
• Timely chasing, by telephone and email, of allJet2.com andJet2holidaysdebt.
• Sending of statements, copy invoices and reminders to Customers.
• Prompt and accurate query resolution to aid with the swift receipt of Customer payments in line with Jet2.comethos of “no pay no fly” and in line with ABTA’s code of conduct asJet2holidays tour operator.
• Liaise with internal stakeholders to assist with query resolutions and Customer account management.
• Timely and accurate allocation of all Customer payments received.
• Regular reconciliation of all Sales Ledger Accounts.
• Maintaining an effective and professional credit control system.
• Build good Customer and internal stakeholder relationships, provide a professional and friendly service whilst maintaining a firm and high level of on time payment expectation. 
• Identify changes in payment patterns and maintaining accurate audit records.
• Monitoring and administration of internalJet2.comandJet2holidaysapplications used to Invoice and track various Customer debts.
• Ensuring accurate mapping and updating ofJet2holidaysTrade Agents in line with Membership Updates and new agent onboarding.
• Weekly aged debt reporting and Ledger reviews.
• Must be able to follow and promote procedures and best practice with active and proactive involvement in all new processes and procedures implemented throughout the business that impact Accounts Receivable.
• Any other ad hoc tasks that may be deemed necessary or a relevant part of your role, including full cover for other team members that are on leave.

• Previous credit control experience, or, previous experience within anotherJet2/Jet2holidaysdepartment.
• Experience in the travel industry and professional qualifications in credit control are a big advantage.
• GCSE’s including Maths and English.
• Knowledge and/or experience in finance and of accounting practices advantageous.
• Professional and articulate written and spoken communication skills.
• Mature and flexible approach.
• Ability to take responsibility for own actions.
• Ability to work within a team to work towards achieving team goals
• Strong IT skills including the ability to monitor and manage multiple finance applications as well as proficient knowledge of Excel desirable.
• Knowledge of Microsoft Dynamics Finance package desirable.
• Ability to prioritise and balance workloads in a busy and often changing environment.
• Ability to appreciate the ‘bigger picture’ and the commercial impact on the business.
• 'Can Do' attitude required to help support the business.
• High degree of self-motivation.
• Target driven.
• Passionate about service and building strong internal and external relationships.
• Highly organized and have strong interpersonal skills.

• Salary: Excellent
• Country: U.K
• Careers With Us: Commercial Teams
• Careers Dept: Finance
• Careers Team: Finance Operations & Commercial Compliance