Credit and Collections Specialist

Accountivity is hiring!

Job Title: Credit and Collections Specialist
Location: Peel Region, ON
Job Type: 18 Month Contract to Permanent
Salary: $55,000-$60,000/year
Work Model:In Office

• Managed full-cycleaccounts receivable and collections, proactively communicating with customers to resolve outstanding balances and accelerate cash flow
• Processed daily invoices and distributed monthly statements, ensuringtimely and accurate billing operations
• Posted and applied payments (cheque, EFT, credit card) in ERP systems, maintainingcomplete audit trails and remittance documentation
• Reconciled customer accounts, investigated discrepancies, and resolved issues by collaborating withSales, Logistics, and Order Entry teams
• Reduced overdue accounts by consistently following credit policies and escalating complex issues to management when required
• Generated and analyzedAR aging reports, identifying risk accounts and driving collections strategy

• Conductedcredit evaluations for dealer/customer accounts, establishing appropriate credit limits and payment terms
• Partnered with Credit Manager to monitor KPIs and improveAR performance metrics and DSO (Days Sales Outstanding)
• Issued credit memos and handled deposit invoicing in compliance with internal controls

• Maintained accurate customer master data includingcredit terms, tax status, territories, and contact details
• Managed ERP systems (e.g., Epicor) to ensuredata integrity and reporting accuracy
• Administered customer portal data and trackedtax exemption certificates, ensuring compliance and renewal monitoring

• Supportedaudit processes by preparing documentation and working cross-functionally to meet requirements
• Ensured adherence toCredit & Collections policies and procedures

• Accounts Receivable & Collections
• Credit Analysis & Risk Assessment
• Account Reconciliation
• ERP Systems (Epicor preferred)
• Financial Reporting & AR Aging
• Payment Processing (EFT, Credit Card, Cheque)
• Cross-functional Collaboration
• Strong Communication & Organization
• Microsoft Excel & Office Suite