Creator Operations, Middle Creators Project Intern (TikTok Shop) - 2026 Start (BS/MS)

The e-commerce industry has experienced tremendous growth in recent years, becoming a highly competitive arena among leading Internet companies. Its potential for continued expansion remains significant. With millions of loyal users globally, we believe TikTok presents an ideal platform to offer a fresh and enhanced e-commerce experience to our users.

About the team

To build the strategic growth engine as TTS VN’s creator ecosystem where 18k high-potential mid creators scale into a resilient, high-quality, and commercially powerful force, enabling the next wave of scalable, sustainable commerce growth.

Vertical Enablement: We translate industry assortment, seller resources into vertical creator growth momentum through vertical-specific matchmaking, campaign collaboration, and refined operational strategies.

Scaled Precision Operations: We reach creators at scale through community-based operations, turning platform connection into a consistent driver of creator activation, retention, and performance uplift.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Main Responsibilities

• Assist creator operations, including daily community operation and performance tracking and optimization summary.
• Support product assortment/selection tasks for live and short-video scenarios (e.g., hero SKU tracking, basic category analysis).
• Coordinate with cross-functional stakeholders to ensure smooth key live stream delivery.
• Support incentive tools design, such as task and ranking.

Creator Strategy

• Track by level creator supply, and to provide creator growth strategy in time, including creator task, ranking, assortment activity, education.
• Encourage consistent and higher level creator supply (livestream creator, video creator).

Identify performance gaps and provide actionable guidance to uplift results.

• To build up fixed routine with cluster team, to provide by category/hot selling products/trendy/seasonable product to creators.
• To closely work with IMC/CCP/UG, to provide campaign/event to creators to join.

Community Operations

• To onboard as many as qualified creators in community group.
• To monitor in-group creator performance, to do in-time operation to downgraded/upgraded creators.
• To execute creator activities such as ranking/education workshop/assortment/ad hoc project in community group.
• To monitor, Q&A and report GNE/TNS relevant issues from creator.

Minimum Qualifications

• Actively enrolled University student
• Good Excel and data processing ability (e.g., VLOOKUP, SUMIF, Pivot Table) with strong analytical thinking.

Preferred Qualifications

• Eager to learn, proactive, and able to work in a fast-paced environment.
• Interest in creator/vertical operations, live-streaming ecosystem, and e-commerce growth (experience is a plus).

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com