Coupa Consultant

Key Responsibilities

Coupa Functional & Configuration

• Configure and support Coupa P2P, Invoicing, Expenses (T&E), and approval workflows.

• Maintain and update approval matrices, commodity-based approvals, and amount-based approvals.

• Configure requisition, purchase order (PO), invoice, contract, and expense policies.

• Manage chart of accounts, cost centers, entities, and accounting setups.

• Support Coupa releases and regression testing.

Support & Operations

• Provide L1/L2/L3 functional support for Coupa production issues.

• Analyze tickets related to access, approvals, invoice routing, expense processing, and card feeds.

• Perform root cause analysis, document findings, and propose corrective actions.

• Coordinate with Coupa Support regarding product limitations or defects.

• Ensure timely ticket updates and stakeholder communication.

Access, Controls & Compliance

• Manage user roles, permissions, and access provisioning in line with Segregation of Duties (SoD) and audit controls.

• Validate access requests against finance and compliance guidelines.

• Support audits by providing configuration evidence and process documentation.

Integrations & Data

• Collaborate with technical teams on Coupa integrations with ERP systems, card feeds, HR systems, and reporting tools.

• Validate inbound/outbound data, lookup values, and master data synchronization.

• Support User Acceptance Testing (UAT) and business validation for integrations and enhancements.

Stakeholder Engagement

• Act as a functional Subject Matter Expert (SME) for Finance, Procurement, Accounts Payable (AP), and T&E teams.

• Translate business requirements into Coupa configurations.

• Conduct user walkthroughs, demonstrations, and functional training.

• Support cutover, go-live, and hypercare activities.

Required Skills & Experience

• 5–7 years of hands-on Coupa functional experience.

• Strong expertise in Procure-to-Pay (P2P) and Invoicing.

• Experience with approval configurations and matrices.

• Solid understanding of T&E and expense processes.

• Experience in production support and ticket-based operations.

• Knowledge of finance and procurement business processes.

• Strong documentation and communication skills.

Good-to-Have Skills

• Experience with Coupa integrations, including ERP systems, expense cards, and reporting tools.

• Exposure to SOX, audit, and compliance requirements.

• Coupa certification(s).

• Experience working in global delivery or client-facing roles.