Corporate Salary:Team Lead-Key Account Management

About the Department:

Corporate Salary Group is part of Retail Banking which manages end to end requirements of Salary customers through wide range of products & services including deposits, loans, investments & payment solutions, etc.

About the Role
Team Lead – Key Account Management (Corporate Salary) is a key role to:
• Building and maintaining strong relationships with key corporates, high-value clients, and Key decision makers
• Manage & grow the salary book component that comprises of Corporate Labels
• Continuously manage and hone the product, process & people to be the best in class in the
• banking industry

Key Responsibilities:
• Client Relationship Management:
o Regular reviews: Conduct regular reviews of KAM performance
o NTB Onboarding: Ensure smooth onboarding of new-to-bank clients
o NTB Label Action: Actively pursue NTB label acquisition
o CXO Account Tracking: Monitor and manage relationships with CXO-level executives
o SLC activation: Drive activation of Salary Line Cards (SLC)
• Deliver on business targets:
o Label Acquisition – Acquire new clients within the assigned portfolio
o Number of Accounts – Acquire the specified share of business from defined labels
o NTB MDAB
o Cross-selling and upselling – Identify opportunities to promote additional products and services to clients
o Percentage of A/cs receiving salary credit – M3
ETB MDAB
• Portfolio Management
o Performance Tracking - Track progress on various key metrics (eg COE, GH, Worksite, Pan India deals, Plants etc)
o PODs – Acquire and build PODs accounts
o KDMs – Maintain regular engagement with KDMs
o Performance Monitoring – Monitor monthly SLC% and premiumization in the mapped book
o Corporate Activation – Ensure activation of corporates in the mapped book
• Team Co-ordination and Collaboration :
o Regional Head Cadence – Maintain regular communication with coverage and salary RHs
o Joint discussions – Collaborate with RHs on opportunities and track conversions
o ETB Label Tracking – Monitor inactive ETB labels and MDAB movement
o Synergy – Work closely with Coverage, Branch Banking, and Salary Teams to ensure seamless client service
• Deliver on business targets for FD-RD/ Family Acs/ RAC / RFR/ TPP/ Cards/ Assets/ NPS
• Deliver on business targets in various segments individually & totally
• Ensure that all onboarding parameters are kept under check – TAT/ NFTR
• Ensure that attrition in the portfolio is within the agreed benchmark
• Adherence to compliance as defined from time to time

Qualifications: Optimal qualification for success on the job is:
• MBA / CA / Graduate with 10+ years of experience

Role Proficiencies: For successful execution of the job, the candidate should possess the following:
• Strong team-work with good leadership and motivational skills
• Strong analytical skills - ability to multi-task and handle sales complexities
• Ability to interact with multiple product groups within Corporate banking
• Strong understanding of MIS based sales management and implementation
• Digital platform comp