Core Systems Application Manager

Core Banking Systems Administrator

Overview:
The Core Banking Systems Administrator is responsible for the maintenance, configuration, and reliable operation of core banking systems. This role provides subject matter expertise to business units and ensures optimal utilization of systems to meet operational and strategic needs. The administrator also produces system reports and leverages business intelligence tools to deliver actionable insights.

Responsibilities

• System Maintenance & Configuration: Maintain and configure core banking systems and associated applications for reliability and performance.

• System Capabilities: Stay current with system updates and advocate for new functionalities to improve system utilization.

• Business Needs Alignment: Understand evolving business needs and align core systems accordingly.

• Issue Resolution: Analyze and resolve technical issues escalated from support teams.

• Security Management: Implement and monitor system security protocols and standards.

• User Support & Training: Provide end-user support and training for internal teams and service desk personnel.

• Vendor Coordination: Coordinate with software vendors to address bugs, enhancements, and support needs.

• Documentation: Maintain documentation for system configurations, customizations, procedures, and issue resolutions.

• Integration Management: Manage integrations between core systems and third-party applications.

• Compliance: Ensure systems comply with internal policies and regulatory standards.

• Reporting: Design and generate reports to support business operations and executive decision-making.

• Business Intelligence: Utilize BI tools to analyze system data and identify trends or opportunities.

• User Administration & Auditing: Manage user roles and permissions; conduct regular access and compliance audits.

• Data Governance & Quality: Oversee data governance efforts to maintain integrity and quality of core data.

• System Upgrades: Coordinate planning, testing, and execution of system updates and upgrades.

• Backup & Recovery: Support development and execution of data backup and disaster recovery plans.

• Project Participation: Contribute to IT and enterprise projects involving the core systems.

• Collaboration: Partner with IT, operations, and other departments for seamless system integration and usage.

Expectations

• Ensure compliance with all relevant laws and regulations including BSA, OFAC, AML, and data privacy laws.

• Maintain professionalism and confidentiality while handling sensitive information.

• Demonstrate initiative, critical thinking, and the ability to work independently.

Essential Functions

• Understand and apply core software programs in the organization’s environment.

• Exhibit advanced problem-solving and analytical skills.

• Effectively communicate with internal stakeholders and third-party vendors.

• Manage multiple priorities and projects with strong organizational skills.

• Leverage advanced report writing and data visualization tools for operational efficiency.

Qualifications

• Education: Bachelor's degree in Computer Science, IT, Data Science, or related field; equivalent experience may be considered.

• Certifications: Preferred certifications include Power BI Data Analyst, SQL, ITIL, Excel, Oracle, or similar.

• Experience:

  • Required: 3–5 years in system administration, ideally within banking or financial services; familiarity with core banking platforms.

  • Preferred: Experience with online banking platforms, CRM systems, document management tools, and BI platforms.

• Technical Skills:

  • Proficiency with Microsoft Excel, SQL, and BI tools (Power BI, Tableau, etc.).

  • Familiarity with core banking modules (accounts, deposits, loans, payments), database management, API integration, and cybersecurity protocols.