IW
Conversation Desinger
Info Way Solutions LLC
๐ฎ๐ณ India
On-site
4 weeks ago
- AI
4 weeks ago
Not enough detail in this posting to match
|
Conversation Designer |
2 |
Offshore |
1 Immediate + 1 Future |
5โ8 years |
Design intuitive voice and digital conversational experiences across IVR, virtual-agent and automated customer-service journeys. |
Design flows/prompts/intents/journeys; translate business needs; collaborate with IVR/product/UX/data; analyze containment/abandonment/transfers; test and optimize. |
Conversation/UX design; IVR journey design; dialogue/prompt design; NLU/conversational AI; journey analytics; strong communication. |
Very High |
Remote; business-hours overlap preferred |
Periodic onsite discovery/workshops useful; permanent onsite not normally required. |
Conversation Desinger ยท Info Way Solutions LLC