Continuing Care Case Manager

Comprehensive Benefits Package   •   Tuition Discounts   •   Career Advancement    

SOUTHWEST BEHAVIORAL CARE, INC.

Greensburg, PA Location

Overall Function:

Assesses service needs and provides assistance in linking and accessing health and social service systems and interventions as identified through a life domain appraisal.

Essential Functions:

• Acts as the individual/family’s single point of contact for multiple health and social service system linkages, navigation, and referral to address barriers to substance use treatment services and recovery.
• Links individuals/families to supports and recovery-focused services.
• Identifies treatment and recovery barriers and ‘walks with the individual’ to navigate through the identified barriers.
• Monitors the individual/family’s participation in services and provides support to encourage participation.
• Assists in addressing social determinants of health, which may be a barrier to treatment and recovery.
• Coordinates and maintains contacts and visits with referral sources and represents the program and agency at various training sessions, community education presentations, and meetings.
• As necessary, participates in all appropriate staff meetings and maintains beneficial dialogue with all members of the community referral sources, as necessary, regarding assigned clients.
• Maintains current client case record activity and progress; prepares and submits all required program reports and documentation in an accurate and timely manner.
• May participate in the staff on-call after-hours rotation process to assist clients, telephonically, with accessing higher emergent levels of treatment care.
• Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

Qualifications

• Associate degree in social work, chemical dependency, psychology, criminal justice, or related human services field from an accredited college or university; OR any equivalent combination of experience and training.
• Has basic computer skills commensurate with the position and the ability to learn a computer-based electronic health records system.
• Demonstrates knowledge of substance use, mental health programs, and available social services OR possesses the skills to learn such.
• Demonstrates ability to obtain vital information during an interview to make proper service recommendations.
• Must not be excluded from participation in Medicare, Medicaid, or any other federal health care program.
• Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services, and FBI Fingerprint Clearances.
• Ability to observe and recognize verbal and non-verbal signs of physical or mental disorders.
• Ability to transport oneself in an insured vehicle, as program needs dictate.

Available Benefits:

• Medical and dental benefits for eligible employees.
• Retirement plan with potential for agency match.
• Tuition discounts with partnering colleges and universities.
• Career advancement opportunities.
• Generous time off for eligible employees.
• Be an SPHS Hero!

EQUAL OPPORTUNITY EMPLOYER