Content Product Manager, ModelArk

ModelArk is a model-as-a-service (MaaS) platform on BytePlus, offering secure and cost-effective services, including model inference, evaluation, and fine-tuning. It provides ByteDance’s proprietary models such as Seedance and Seed 2.0，as well as well-known open-source models.

International market research firm Omdia released the Global Enterprise-level MaaS 2025 report. As of October 2025, our daily average token usage ranks third globally. This demonstrates our deep involvement in and active exploration of the world’s most cutting-edge AI application scenarios. ModelArk is one of the world’s leading platforms for advancing AGI. We seek candidates who believe in AGI, understand AI technologies, and are willing to contribute to changing the world through AI models.

We are looking for an industry-oriented business professional who understands generative AI, has strong customer instincts, and is passionate about turning emerging use cases into actionable industry knowledge.

Responsibilities

• Partner closely with Sales, Solutions, Marketing and other cross-functional teams to identify and develop high-value, representative customer cases across key industries. Conduct in-depth case analysis to uncover industry workflows and know-how, emerging applications of Seedance, and real-world outcomes, and turn these insights into valuable materials for internal knowledge sharing and external customer engagement.
• Support ModelArk's LLM global expansion, you will own LLM content strategy and provide content support to cross-functional teams (Marketing, Sales, etc.). Key duties: collaborate on new model launches, develop sales collaterals, curate/optimize customer success stories, and execute localized marketing activities tailored to regional cultures and channels.
• Conduct in-depth LLM product research, monitor global market trends, and deliver actionable insights to inform LLM product iteration.

Minimum Qualifications

• Bachelor or higher degree in a relevant field
• 5+ years of experience in business development, strategic partnerships, solution consulting, account management, or other customer-facing roles, with strong experience working directly with enterprise customers and capable of multi-project management and efficient delivery in a fast-paced working environment.
• Professional experience in the AI industry, with a solid understanding of generative AI products, industry applications, and market trends.

Preferred Qualifications

• Professional experience in filmmaking, advertising, media, creative production, or related industries.
• Experience working closely with creators, VFX studios, production companies, agencies, creator platforms, or broader creator ecosystems.
• Hands-on familiarity with generative AI tools, particularly AI video or creative production workflows.
• Strong willingness to travel internationally and conduct frequent in-person customer meetings when needed.