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Content Operations Consultant

Apolis
  • πŸ‡ΊπŸ‡Έ United States
  • Hybrid
  • 1 week ago
  • $35 – $40 / hour
  • Veeva Vault

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  • Content Operations Consultant
    You will be responsible for:
  • DAM process design: Define and document end-to-end processes for content intake, review, approval, publishing, reuse, archival and retirement.
  • Content operations: Coordinate day-to-day DAM activities and ensure assets, components, source files and related content are managed according to established procedures.
  • Metadata management: Maintain metadata quality through validation, enrichment, standardization and remediation to support accurate content classification.
  • Taxonomy and tagging: Apply and maintain taxonomy, tagging standards and controlled vocabularies to improve content organization, search and discoverability.
  • Content quality and compliance: Perform quality checks to ensure content and metadata meet defined operational, governance and lifecycle requirements.
  • Migration readiness: Support content inventories, data clean-up, issue tracking, remediation and quality validation for content migration initiatives.
  • DAM librarian services: Manage asset ingestion, organization, retrieval, lifecycle status and content hygiene while conducting periodic library health checks.
  • User enablement: Develop SOPs, operating guides, checklists and knowledge materials, and provide ongoing guidance to DAM users and stakeholders.
  • Continuous improvement: Identify opportunities to simplify processes, improve governance and introduce automation that enhances the efficiency and scalability of DAM operations.

  • Desired Profile (Key Skills)
  • DAM and content operations experience: Proven experience with Veeva Vault PromoMats, Veeva Vault MedComms and/or Aprimo, complemented by strong expertise in content operations and end-to-end content lifecycle management.
  • Metadata and taxonomy expertise: Strong understanding of metadata models, field structures, validation rules, controlled vocabularies, tagging standards and content-classification principles.
  • Content lifecycle, quality and migration: Experience across content intake, review, approval, publishing, reuse, archival and retirement, including content inventories, data clean-up, remediation, quality control and migration-readiness activities.
  • Process design and problem-solving: Ability to assess content and metadata issues, identify root causes, recommend practical improvements and translate operational requirements into clear processes, SOPs, checklists and user guidance.
  • Stakeholder collaboration and delivery : Strong communication and coordination skills across business, operations, technology and external partner teams, with the ability to work independently, manage multiple priorities and deliver accurate outcomes in a fast-paced environment.
  • Regulated-industry awareness: Experience working in pharmaceutical, healthcare or another regulated content environment is preferred.

  • Nice to have: (Additional desired qualities)
  • Platform and automation exposure: Certification or hands-on exposure to leading DAM platforms such as Veeva Vault PromoMats, MedComms, Aprimo, etc.
  • Β 

Content Operations Consultant Β· Apolis

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