IW
Compliance Officer
Info Way Solutions LLC
🇺🇸 United States
On-site
4 weeks ago
4 weeks ago
Duration: 3 Months
Location: See below
Work Arrangement: Onsite
Interview: Either Webcam Interview or In Person
Job Description:
WORK ENVIRONMENT: Professional office, business casual
WORK LOCATIONS: Candidate can select one of the following work locations:
- 8550 NW 33rd St., Suite 401, Doral, FL 33122
- 2601 Blair Stone Road, Tallahassee, FL 32399
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line
Required Skills:
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Compliance Officer · Info Way Solutions LLC