Community Relations Representative

Company Overview

Beltran Company is a dynamic and community-focused organization specializing in property management. We are dedicated to providing exceptional service and creating a welcoming environment for all residents within our apartment communities.

Job Title

Community Relations Representative

Job Location

Irvine, CA

Job Description

• Serve as a primary point of contact for residents within the apartment community.

• Facilitate the move-in and move-out process, ensuring a smooth transition for residents.

• Manage resident communications effectively through various channels.

• Deliver outstanding customer service to enhance resident satisfaction.

• Assist in property management tasks to maintain a high-quality living environment.

• Process final account statements at move-out with accuracy and efficiency.

• Collaborate with a medium to large team to meet the needs of the community.

Qualifications

• 0-5 years of experience in a related field.

• Proficiency in computer use, including email and office productivity software such as Gmail, Google Docs, Google Sheets, and Google Slides.

• Strong customer service skills and the ability to address resident concerns with empathy and professionalism.

• Knowledge of property management principles and practices.

Work Environment

This role requires working in an on-site Resident Services Office, where you will be an integral part of a team dedicated to providing top-notch service to our apartment community residents.

Benefits

Beltran Company offers multiple benefits to both full and part-time associates. Below are the standard benefits offered to all employees. *Start of these benefits may vary depending on position, job type, department, hire date, and other factors. The exact specifications may be requested during interview.

• 401K

• Health

• Dental

• Vision

• Wellness & Mental Wellbeing

• Wardrobe Allowance (Certain positions)

• Life Insurance

Pay

Per California state law, Beltran Company is required to disclose the exact and/or pay range for a specific position. This positions pay is disclosed below.

Pay Range: $19.58 - 24.59 per hour

Additional Pay (if applicable): This position may be eligible for commissions.