Community Engagement Specialist

                       Comprehensive Benefits Package   •   Tuition Discounts   •   Career Advancement   

                     CONNECT, INC.      

Overall Function:

To provide case management to assigned consumers.

Essential Functions:

• Utilizes evidenced based models and practices to engage residents to participate in needed services and community activities.
• Provides Case Management and Intensive Life Skills to individuals and client groups.
• Develops and maintains community resources listing of agencies providing information/referral, training, or instruction in a wide variety of social services.
• Conducts follow-up and coordination, with other social agencies and community resources to ensure appropriate service delivery to clients.
• Assists consumers with developing and following through with their individualized recovery service plan.
• Maintains accurate and detailed records of assigned caseload, observes progress or significant changes in behavior, and reports issues and/or incidents to the supervisor in a timely manner. 
• Provides service advocacy to consumers, links them to community-based services and resources, and assists them with coordinating scheduled appointments.
• Develops and/or coordinates the provision of various human service programs for consumers.
• Demonstrates understanding of recovery-based procedures; participates as a team member in program participant’s recovery plans and maintains appropriate communication with external programs and community resources. 
• Able to utilize HUD Housing Quality Standards check list as a tool to teach participants home maintenance. 
• Conducts regular home visits to ensure quality of home environment. 
• Transports participants to a variety of appointments required to maintain housing and quality of life. 
• Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

Qualifications

• Bachelor’s Degree in social work, Psychology or related field from an accredited college or university; one year case management experience preferred; or a high school diploma or higher education with equivalent combination of skills may be considered; at the discretion of the Agency.
• Demonstrated ability to obtain vital information during an interview to make proper service recommendations.
• Must successfully obtain Criminal History Clearance from the Pennsylvania State Police and Child Abuse Clearance from the Pennsylvania Department of Human Services and FBI Fingerprint Clearances. 
• Demonstrated ability to obtain vital information during an interview to make proper recommendations. 
• Demonstrated knowledge of mental health programs and available social services.

Available Benefits:

• Medical and dental benefits for eligible employees.
• Retirement plan with potential for agency match.
• Tuition discounts with partnering colleges and universities.
• Career advancement opportunities.
• Generous time off for eligible employees.
• Be an SPHS Hero!

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