Communications and Content Specialist - Graphic Design Exp (Remote)

Job Description

• Internal Communications Strategy & Content Development
  • Partners with Human Resources, IT, Marketing, Retail, Distribution Centers, and other departments to assess communication needs and develop internal communications. Evaluates business objectives, audience needs, messaging considerations, and available communication channels to recommend appropriate communication approaches. Independently drafts, edits, and develops communications, including newsletters, email announcements, and other internal content, exercising judgment regarding messaging, organization, tone, timing, and delivery.
• Multimedia & Digital Content
  • Develops multimedia solutions that support internal communication objectives, including print and digital materials, images, internal logos, presentations, motion graphics, and video. Evaluates project requirements and recommends creative approaches and solutions based on communication objectives and audience needs. Manages assigned video projects from concept development through completion, including editing, captioning and, as needed, filming, lighting, and audio recording.
• Communications Standards, Analytics & Recommendations
  • Serves as a subject-matter resource on internal communications practices and contributes to the development and improvement of communication processes, standards, style guides, and tools. Analyzes communication performance and engagement data to identify trends and provides recommendations to improve communication effectiveness. Advises cross-functional partners on communication practices within areas of expertise and coordinates recurring Associate communications and related communication processes.     

• Staff supervision and development:  No
• Decision making: 
  • Exercises independent judgment in evaluating communication needs and determining appropriate messaging, content approaches, communication channels, timing, and creative solutions within established organizational guidelines. Analyzes communication effectiveness and recommends changes to communication strategies, processes, and practices. Provides subject-matter guidance and recommendations to cross-functional stakeholders regarding internal communications and multimedia content. Escalates sensitive, high-impact, or policy-related communications to appropriate leadership when necessary.
• Travel:  Up to 10%
• Flex Designation:  Anywhere

Requirements

• Bachelor’s degree in Communications, Graphic Design, Digital Media, Multimedia Production, Marketing, or a related field, or an equivalent combination of relevant work experience and education, preferred.

• 2+ years of experience supporting communications at a mid-to-large-sized company.
• 2+ years of video production and editing experience.
• 1+ year of SharePoint experience.
• A combination of the experience below will be considered. Candidates should bring at least four years of relevant experience overall, with demonstrated experience across communications, graphic design, multimedia production, video production and editing, and SharePoint.
• 4+ years of experience in communications, graphic design, multimedia production, or a related field preferred.
• 3+ years of professional graphic design experience.

• Strong writing, editing, and proofreading skills.
• Detail-oriented and organized, with the highest standards for quality, accuracy, relevance, and consistency of content.
• A keen sense of urgency and ability to manage a fast-paced environment, shifting priorities, and tight deadlines.
• Ability to work both autonomously and collaboratively.
• Receptive to and comfortable with regular feedback and a collaborative editing process.
• Advanced experience using Adobe Creative Cloud design tools, including Photoshop, Illustrator, and InDesign; experience with Canva or related tools is also valuable.
• Proficiency with video editing and production tools such as Adobe Premiere Pro and After Effects, with working knowledge of filming, lighting, audio capture, motion graphics, captioning, and video export standards.
• A portfolio demonstrating professional graphic design, video production, and multimedia work is required.
• Proficiency using Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint, is required.
• Proficiency with Microsoft Copilot or other AI tools is highly valued.

• Stand, walk, sit for extended periods of time .
• Speak and listen to others in person and over the phone and video conferencing.
• Use keyboard and read from computer screen and reports.
• The ability to lift up to 15 lbs.

About Harbor Freight Tools