Commercial Pre-Construction & Operations Manager

GENERAL STATEMENT OF JOB

The Commercial Preconstruction & Operations Manager is responsible for developing and leading the operating structure that supports Stancil Services’ commercial and multifamily customers across the Paint & Drywall Division.

This position serves as a key connection between Business Development, Sales, Estimating, Preconstruction, Project Management, and field production to ensure commercial opportunities are properly evaluated, planned, transitioned, and executed from initial pursuit through project closeout.

The role focuses on commercial and multifamily customers whose construction products align with Stancil’s core capabilities and labor strengths. These products include townhomes, build-to-rent and single-family communities, duets, casitas, garden-style multifamily developments, and other repeatable residential-style commercial construction.

The Commercial Preconstruction & Operations Manager works across Stancil’s residential and commercial production teams, leveraging the company’s established labor base, purchasing capabilities, trade knowledge, and operating infrastructure to create a differentiated offering for commercial and multifamily general contractors.

This is a hands-on leadership position responsible for more than managing individual projects. The position is expected to build repeatable processes, establish clear operating standards, develop Project Managers and Superintendent leaders, strengthen operational customer relationships, and create an operating model that can be consistently executed across North and South Carolina.

SUPERVISORY RESPONSIBILITIES

Provides operational leadership, coaching, and accountability for assigned Commercial Project Managers and superintendent leaders within the approved organizational structure. Collaborates with residential and commercial production leadership to establish consistent operating standards, coordinate resources, and improve project performance. Direct reporting relationships, personnel decisions, and resource authority are defined by divisional leadership. During the organizational transition, this position reports to the Chief Executive Officer; reporting relationships may evolve as the integrated Paint & Drywall Division structure is finalized.

OPERATING PRINCIPLES & LEADERSHIP ALIGNMENT

This role strengthens and connects existing residential and commercial capabilities within one Paint & Drywall Division. It is not intended to establish a separate commercial operating structure or duplicate functions already supported by other teams.

Partner with residential and commercial production leaders to align manpower, schedules, priorities, and shared resources. Coordinate changes to existing labor commitments through the leaders responsible for those resources.

Strengthen Project Manager, Superintendent, and Foreman performance through coaching, clear expectations, consistent standards, and accountability while preserving their responsibility for day-to-day execution.

Collaborate with Estimating, Sales, Business Development, Purchasing, and other functional leaders rather than independently assuming ownership of their responsibilities. Work within established contract, pricing, financial, staffing, and personnel approval processes.

Evaluate commercial opportunities collaboratively against approved customer and project profiles, available capabilities, operational capacity, risk, and profitability expectations rather than pursuing volume alone.

Develop and implement practical processes with the teams responsible for using them. Favor clear ownership, simplicity, adoption, and measurable results over additional administrative layers.

Qualifications

ESSENTIAL JOB FUNCTIONS

Commercial Strategy & Customer Alignment

• Help define and maintain the commercial project profile that best aligns with Stancil’s capabilities, resources, and long-term strategy.
• Develop strong working relationships with commercial and multifamily general contractors operating within Stancil’s target markets.
• Work with Business Development, Sales, and Estimating to evaluate opportunities based on project type, customer quality, geography, schedule, labor requirements, risk, and expected profitability.
• Maintain discipline around pursuing work that fits Stancil’s operating model rather than simply increasing commercial volume.
• Help position Stancil’s combined residential and commercial capabilities as a competitive advantage with customers operating across multiple residential and multifamily product types.

Preconstruction Leadership

• Provide operational leadership during preconstruction for targeted commercial projects.
• Work closely with estimators to ensure estimates can transition cleanly into operational budgets, production plans, material requirements, and project controls.
• Participate in estimate reviews, scope reviews, contract reviews, project risk assessments, and turnover meetings.
• Develop a consistent approach for converting estimating quantities into budgets, production plans, material plans, labor plans, project schedules, and financial forecasts.
• Ensure assumptions, exclusions, clarifications, production expectations, and customer requirements are clearly understood before work begins.
• Help eliminate unnecessary duplication between Estimating and Project Management by establishing clean, usable project information during the estimating and turnover process.

Project Management Leadership

• Establish clear expectations and operating standards for Commercial Project Managers.
• Develop repeatable processes for:
  • Project startup and turnover
  • Budget validation
  • Buyout and subcontractor commitments
  • Material planning
  • Production planning
  • Change-order management
  • Schedule management
  • Billing
  • Cost-to-complete forecasting
  • Projected final cost and gross profit
  • Customer communication
  • Documentation
  • Closeout
• Review project financial performance regularly and identify unfavorable trends early enough to take corrective action.
• Establish a disciplined change-order process to ensure changed conditions are identified, documented, priced, submitted, tracked, reviewed with customers, and incorporated into billing as quickly as practical.

Field Production Leadership

• Provide leadership and structure to Commercial Superintendents, Foremen, and field production teams in partnership with the appropriate operating leaders.
• Establish clear expectations for:
  • Daily reporting
  • Manpower reporting
  • Planned versus actual production
  • Short-interval and look-ahead planning
  • Material readiness
  • Quality control
  • Schedule accountability
  • Changed-condition documentation
  • Safety
  • Customer communication
  • Escalation of constraints and risks
• Develop field leaders who can solve problems and make sound decisions without creating an operating model dependent on one individual.
• Help establish clear accountability among the Project Manager, Superintendent, and Foreman so responsibilities are understood and consistently executed.

Integrated Production Model

• Work across Stancil’s residential and commercial operating teams to identify opportunities where existing labor, subcontractor relationships, purchasing power, field resources, and production systems can support targeted commercial customers.
• Develop clear guidelines for determining when work should be supported by residential production resources, commercial production resources, in-house labor, subcontract labor, or specialized commercial resources.
• Create repeatable operating standards that allow Stancil to serve customers whose portfolios cross traditional residential and commercial boundaries without creating unnecessary organizational silos.
• Help establish an operating model that can be replicated across North and South Carolina while maintaining consistent expectations for production, quality, communication, and financial performance.

People Development

• Coach and develop Project Managers, Superintendents, and Foremen.
• Establish clear expectations and measurable accountability while providing team members with the tools and structure necessary to succeed.
• Develop leaders who can independently identify problems, evaluate solutions, and make appropriate decisions within their level of authority.
• Reduce dependency on individual “hero” performers by creating processes, responsibilities, and communication standards that allow the organization to operate consistently.
• Identify capability gaps and recommend training, development, reassignment, or additional resources when necessary.

Financial Accountability

• Establish and reinforce consistent financial management across commercial projects, including:
  • Original budget
  • Committed cost
  • Actual cost
  • Pending and approved change orders
  • Remaining cost to complete
  • Projected final cost
  • Projected revenue
  • Expected gross profit
• Ensure Project Managers understand not only what has been spent, but also where each project is expected to finish financially.
• Review project financial performance and help develop corrective-action plans when actual or projected results deviate from expectations.

Process & Continuous Improvement

• Identify recurring operational problems and convert lessons learned into repeatable processes.
• Develop standard operating procedures (SOPs), templates, reporting standards, meeting cadences, and accountability systems that simplify execution rather than adding unnecessary administration.
• Work with leadership to standardize successful practices across commercial operations.
• Measure the adoption and effectiveness of processes rather than considering a process complete simply because it has been documented.
• Build organizational capability to solve problems consistently without depending on a single individual.

• Other related duties as assigned.

EDUCATION, EXPERIENCE AND TRAINING

• 10 or more years of construction management experience.
• Significant experience with commercial drywall, painting, interiors, and/or multifamily construction strongly preferred.
• Demonstrated experience managing multiple projects and field teams.
• Strong understanding of estimating, preconstruction, budgeting, forecasting, change orders, and project financial management.
• Demonstrated ability to develop and implement operating processes.
• Experience developing Project Managers, Superintendents, and field leaders.
• Strong written and verbal communication skills.
• Ability to manage difficult customer and contractual conversations professionally.
• Working knowledge of construction technology and project management systems.
• Valid driver's license and ability to be insured by the Company.

STANDARDS OF PERFORMANCE

The following outcomes will demonstrate success in this role:

• Commercial projects are consistently transitioned from estimating into operations with clear budgets, quantities, scope, and production plans.
• Project Managers consistently forecast final project financial performance.
• Change orders are identified and moved through the process promptly.
• Superintendents consistently report manpower, production, constraints, and upcoming needs.
• Coordination between residential and commercial resources continues to improve.
• Routine project issues are resolved with less dependence on executive intervention.
• Customer relationships are strengthened, resulting in repeat opportunities with targeted general contractors.
• Operating practices are consistently applied across North and South Carolina.
• Commercial backlog is increasingly concentrated around projects and customers that fit Stancil’s capabilities and desired operating model.
• Project Managers, Superintendents, and Foremen become stronger and more independent leaders.

WORKING ENVIRONMENT AND CONDITIONS

• Primarily based in an office setting in Charlotte, North Carolina, with frequent travel to active construction sites, client offices, and company locations throughout Stancil’s North and South Carolina operating markets
• Exposure to variable weather conditions, noise levels, and construction activity during field visits.
• Must be able to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
• Requires analytical thinking, decisive leadership under pressure, and the ability to guide teams through complex challenges.
• Must be able to sit, stand, walk, climb stairs and ladders, and navigate construction sites as needed.
• Must be able to occasionally lift up to 25 pounds and operate a computer or other office equipment for extended periods.
• Occasional early mornings, evenings, or extended hours may be required based on project demands.
• Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the job.

TOOLS AND EQUIPMENT

• Procore, Bluebeam, and Microsoft Excel.
• Standard office equipment such as computers, tablets, printers, and copiers.