Commercial Portfolio Manager - Wichita, KS

POSITION SUMMARY:

Responsible for the administrative management of assigned commercial loan relationships, including maintaining complete and accurate credit files, monitoring covenant compliance, and supporting portfolio servicing activities. Serves as a resource to Business Loan Officers by coordinating documentation, borrower communication, and loan servicing to ensure alignment with internal policy and regulatory requirements.

ESSENTIAL FUNCTIONS:

• Provide administrative management of assigned commercial loan relationships, ensuring credit files, covenants, and compliance requirements are accurate and current
• Maintain ongoing communication with borrowers to obtain financial statements, tax returns, and required documentation
• Coordinate preparation of materials for renewals, reviews, and loan servicing activities
• Monitor loan portfolios for missing information, exceptions, and upcoming maturities, and escalate as appropriate
• Support loan closing, servicing, and documentation processes to ensure completeness and accuracy
• Assist in managing past due, maturing, and watch list credits in accordance with established procedures
• Conduct or assist with collateral inspections and site visits, as needed
• Partner with internal teams to support overall member relationship management
• Manage and coordinate construction loan draw processes, including documentation collection, tracking, and communication with internal and external parties
• Other job duties as assigned.

Qualifications

Education/Certification

• Bachelor's degree in finance, accounting, or a related field.

Required Knowledge

• Working knowledge of financial statements and lending practices
• Strong attention to detail, time management, and communication skills
• Excellent communication and interpersonal skills.

Experience Required

• 2–4 years of experience in commercial loan administration, loan servicing, credit support, or a related banking/financial services role.
• Hands-on experience managing commercial loan portfolios, including maintaining credit files, tracking covenants, monitoring exceptions, and ensuring regulatory and policy compliance.
• Proven ability to coordinate loan renewals, reviews, and closings, including document collection, preparation of credit and servicing materials, and collaboration with internal teams.
• Experience working directly with borrowers to obtain financial statements, tax returns, and other required documentation, with strong follow-up and communication skills.
• Familiarity with construction loan draw processes, collateral monitoring, and risk escalation, including identifying missing information, past-due items, maturities, and watch-list credits.

HARD/TECHNICAL SKills/Abilities:

• Experience using core banking or loan systems (e.g., Fiserv DNA and Wolters Kluwer Cash Suite) to track loans, maturities, ticklers, and exceptions.
• Ability to review borrower financials (balance sheets, income statements, tax returns) for completeness, trends, and covenant calculations.
• Ability to review, organize, and maintain complete credit files including loan agreements, UCC filings, collateral records, and compliance documentation.
• Knowledge of closing processes, including preparing closing checklists, collecting required documentation, and ensuring all conditions are satisfied.
• Ability to identify portfolio risks such as past dues, covenant violations, incomplete files, or declining financial performance and escalate accordingly.

WORKING CONDITIONS

• Standard office conditions
• Low to moderate noise
• Limited lifting up to 10 lbs.

This description has been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded. Essential functions, requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive.  Additional functions and requirements may be assigned by supervisors as deemed appropriate. 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Credit Union believes that each employee makes a significant contribution to our success.  That contribution should not be limited by the assigned responsibilities.  Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent.  It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at will employer.  Employees can be terminated for any reason not prohibited by law.