Commercial Operations Coordinator

The Commercial Operations Admin. supports the domestic sales team and distributors on creating quotations updating the CRM system, and processing Sales Orders.

Key Areas of Responsibility:

• Enter approved purchase orders and generate quotes
• Ensure accuracy of incoming orders including pricing, shipment terms, payment terms, and address information
• Update CRM and follow up on missing end user information and provide order/shipping confirmations when required
• Perform CRM functions including maintaining accurate customer data, acting upon exception reports, and general data integrity
• Accomplish project tasks as assigned by Sales Management
• Manage backlog review and follow up

Knowledge, Skills & Abilities:

• Associate degree in business or related field
• Familiar with database operation and data entry
• Customer Service experience desired
• Professional phone and phone etiquette
• Ability to multitask and work under pressure.
• Possess hands-on knowledge of standard Microsoft Office applications
• Salesforce or ERP system experience is a plus