Commercial Coordinator

• Inventory Management: Support commercial inventory flow and accuracy within the remarketing center. Ensure timely and efficient processing of commercial vehicles.

• Reconditioning Proposals: Review vehicle condition reports and propose appropriate reconditioning recommendations to consignors to maximize sale value and vehicle readiness.

• Client Liaison: Act as the point of contact for commercial representatives regarding account-specific scorecards, performance metrics, and operational updates. Build and maintain strong customer relationships.

• Reporting & Communication: Collaborate with the internal Commercial Operations    team to deliver consistent, timely, and accurate reporting at the account level. Address inquiries and provide insights on account performance.

• Cross-Department Coordination: Work closely with sales, operations, and recon departments to align on commercial account objectives and service levels.
• Overseeing the operation/flow of vehicles from transport assignment, check-in to body, keys, mechanic and detail.

• Monitor all Fleet Lease/commercial accounts and work with other auction manager/s to ensure compliance with client requirements and objectives, corporate requirements, and other directives.

• Serve as the AutoIMS and commercial AMS expert for the location, working in both systems on a daily basis to keep both clients and internal partners informed.

• Process and monitor all Fleet/Lease related transactions, such as charges, various sales and auction fees, funds distribution, of checks and wire transfers

• Monitor the progress of each vehicle throughout the entire auction process and frequently updating customers and other internal stakeholders

• Partner with operations to ensure completion of work on customers vehicle, including technician efficiency, parts ordering, and job completion times

• Monitors metrics on a frequent basis to assure achievement of departmental goals.

• Other duties as assigned.

• Ability to read, write, speak and understand English.

• Associate’s or Bachelor’s degree in Business, Marketing, or related field (or equivalent work experience).

• Ability to read, write, speak and understand English

• 2+ years of experience in sales coordination, account management, or automotive operations preferred.

• Strong understanding of auto remarketing processes and commercial vehicle lifecycle is a plus.

• Excellent communication and interpersonal skills.

• Valid driver’s license and clean driving record.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook); experience with inventory management or CRM systems is a plus. Strong attention to detail and ability to multitask in a fast-paced environment.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Ability to stand, walk, and move around a vehicle lot
• On-site position
• Full-time hours with occasional extended hours based on business need.

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