Commercial and Operational Analysis Manager

About United Road

United Road is the largest finished vehicle logistics company in North America. We move new and used vehicles for OEMs, dealerships, auctions, and fleet operators across the continent. We do it through company drivers, owner-operators, and thousands of third-party carriers in our Haully network.

Our pillars are simple: Expertise, Partnership, and being Ever-Present for our customers and carriers. This role lives the Partnership pillar every day.

Commercial & Operations Analysis Manager

The Commercial & Operations Analysis Manager connects what we bid to what we deliver. Reporting to the Director, Commercial & Operational Analysis, this position will build competitive, data-backed pricing for new business, track how awarded business performs against its bid economics, and give senior leadership clear, real-time visibility into operational health. The position will work closely with Sales, Account Management, Operations, and Finance to help United Road win and grow profitable business.

Job Duties

• Deliver regular reporting to senior leadership on how recently awarded business performs against its original bid economics, including revenue, cost per unit, margin, and volume
• Identify variances early, diagnose root causes, and recommend pricing, operational, or contractual actions to close gaps
• Assist with margin expansion across the business through actionable analysis of operational performance
• Partner with Sales and Account Management to respond to OEM and dealer group RFPs, bids, and spot rate requests with accurate, competitive pricing
• Build and maintain pricing models that reflect lane economics, capacity, carrier and contractor costs, fuel, and market conditions
• Translate bid assumptions into clear, defensible recommendations that balance win rate with profitability
• Design and maintain reporting frameworks, KPIs, and dashboards that provide real-time visibility into operational health
• Establish consistent metric definitions and data standards so leaders across Sales, Operations, and Finance work from a single source of truth
• Build financial models for ad hoc projects to support senior leadership decision making on business operations
• Automate recurring reporting and continuously improve data quality, accuracy, and turnaround time
• Other duties as assigned

Skills Required

• Strong financial acumen, including margin, cost-to-serve, and unit economics
• Strong analytical, modeling, and problem solving skills
• Advanced Microsoft Excel skills and hands-on experience with BI tools such as Power BI or Tableau
• Ability to present complex analysis clearly and confidently to senior leadership
• Ability to communicate effectively at all levels of the organization
• Highly organized and detail oriented, with the ability to manage multiple priorities and deadlines
• Ability to succeed in a fast-paced environment and work under pressure to meet deadlines

Qualifications

• Bachelor's degree in Accounting, Finance, Economics, Supply Chain, Business Analytics, or a related field
• At least five (5) years of experience in FP&A, commercial finance, or operational finance
• Experience working with and building financial models to support business decisions, such as RFP pricing, margin analysis, or other operational business investments
• Solid understanding of accounting principles (GAAP), including P&L structure
• Experience in accounting, FP&A, or a related finance function
• Experience in transportation, logistics, or automotive preferred
• SQL or other data querying skills preferred
• Experience with TMS or ERP data, such as NetSuite, preferred
• Prior experience leading or mentoring analysts preferred

Location: Plymouth, MI

United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.

Health & Wellness

• BCBS PPO Medical with Telehealth
• Delta Dental
• NVA Vision
• Company Paid Life and AD&D
• Supplemental Life
• Dependent Life
• Short-Term Disability
• Employee Assistance Program (EAP)
• New Vehicle Supplier Discounts

Financial Benefits

• 401(k) with Company Match

Work-Life Balance

• PTO Program (Vacation, Sick, Personal, Jury, Bereavement)
• 6 Paid Holidays