Retail Product Analyst

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

MAIN PURPOSE 

Richemont is looking for a talented and highly motivated Product Specialist to join our enthusiastic and dynamic Omnichannel Content Foundations (OCF) team in Lisbon.  

As a Business Analyst / Configuration analyst you should have the ability to interpret brands and users’ requirements and convey them into functional and technical specifications, but also to implement or modify features or data in a PIM/DAM SaaS Tool. 

You have a proven track record of rock-solid analytical skills and thrive on problem solving as you are responsible for understanding the business use cases and for translating these into tasks for their execution by product specialists or by yourself, using tool configuration.  

Your communication skills will help to ensure that the challenges and requirements are understood by the team and will participate in the solution developed by the team. 

We will give you the ability to use your skills and expertise in a fast-paced, challenging, and international environment.  

KEY RESPONSIBILITIES  

• Analyze/clarify business needs and prepare documents like functional and technical specifications, mapping-files, use-cases, user stories, wireframes, process flows, and product backlog. 

• Support Project managers/POs/Solution Architects in translating business requirements into specifications 

• Support Product specialists/DEVs/Support Team members in implementing or updating features 

• Support Architect and Developers in developing and improving activities 

• Assist in collating ad-hoc reporting 

• Create Proof Of Concept based on given Business requirements 

• Implement project processes and best practices 

• Adhere to policies, guidelines, and procedures while development is carried out 

• Create Support tickets for bugs and following –up on them 

• Create and Updating tickets in Jira 

• Support testing activities 

 REQUIREMENT 

• B.Sc. or M.Sc. in Computer Science, Software Engineering, or a related field. 

• 5+ years of experience as a Business Analyst / Product Specialist. 

• Proven ability to work effectively in a highly collaborative and international environment. 

• Strong analytical, problem-solving, and organizational skills. 

• Experience in delivering implementations meeting typical SaaS content project success factors, including improved data quality, improved publishing workflow and content management 

• Basic knowledge of event-driven architectures and integration between systems 

• Experience with data integration and PIM/DAM systems 

• Excellent interpersonal skills 

• Ability to contribute towards a team effort 

• Initiative and self-confidence, adaptable and able to cope with changing and evolving priorities while being able to identify new opportunities 

• Excellent communication skills (written and verbal) in English.  Other languages are a plus 

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