Collections Specialist

What you’ll be doing  

We are seeking a professional Collections Specialist to join our Accounts Receivable team at our corporate headquarters This person will perform a wide variety of credit and collections functions. 

• Collect outstanding accounts receivable on accounts within Company payment terms and collection guidelines while supporting sales growth opportunities and minimizing bad debt write-off risk. 

• Contact customers with overdue accounts via telephone, letter and email. 

• Identify customer objections to payment and using standard procedures resolve customer objections or elevate objections to appropriate stakeholders for resolution.  

• Maintain electronic collections notes for each customer account in accounting system. 

• Provide regular reporting of information such as customer aging, credit limits, credit hold status, and collection updates to management, General Counsel, and CFO.  

• Assist with pre-lien notices, mechanics liens, bond claims, bankruptcy proof of claims, and place delinquent accounts with third party collection agencies. 

• Manage vendor relationships with external credit / collection providers. 

• Assist General Counsel and outside counsel with mechanics lien and collection litigation. 

• Perform other related duties as assigned by supervisor. 

Qualifications

What you’ll bring to us 

• Bachelor's or Associates degree in business, accounting, or finance highly preferred, but not required with a minimum of 3 years in credit and collection experience required. 

• High school diploma or G.E.D. required. 

• Minimum of 3 years work experience as a Collection Specialist. 

• Strong understanding of math. 

• Experience with construction collection is preferred. 

• Must have a sense of urgency and a natural ability to work in a fast paced and growing environment. 

• Ability to communicate within all levels of an organization  

• Knowledge of MS Word, Excel