PG
Collaboration Engineering Consultant
Perfict Global, Inc.
Location not stated
2 months ago
- Excel
2 months ago
Not enough detail in this posting to match
Location: Remote
Duration:12 Months
Key Responsibilities
- Administer and maintain enterprise collaboration and productivity platforms.
- Configure platform settings, manage user accounts, permissions, and access controls.
- Monitor platform health, usage, and licensing while ensuring compliance with organizational policies.
- Perform user access reviews, license management, and governance activities.
- Work closely with vendors to resolve product issues and evaluate new platform capabilities.
- Provide day-to-day operational support, troubleshoot issues, and resolve user requests.
- Coordinate software deployments, upgrades, testing, and new feature rollouts.
- Develop and maintain operational documentation, support procedures, and knowledge base articles.
- Identify opportunities to streamline workflows through automation and process improvements.
- Generate operational reports and communicate platform performance to stakeholders.
- Collaborate with cross-functional teams to improve user experience and platform adoption.
- 8+ years of experience administering enterprise SaaS or collaboration platforms.
- Hands-on experience with platform administration, configuration, governance, and user access management.
- Strong understanding of licensing, security, and compliance best practices.
- Experience supporting enterprise applications in a production environment.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Excel and operational reporting.
- Excellent verbal and written communication skills.
Collaboration Engineering Consultant · Perfict Global, Inc.