Co-Investigator

Introduction 

We have an exciting career opportunity for an Investigator who will assist the Lead Investigator in conducting internal investigations primarily in Eden’s programs as follows: 1) Adult Services -Day and Employment; 2) Adult Services – Residential; and 3) the Eden School. This includes maintaining confidentiality; assisting with the scheduling of staff interviews; taking notes; following investigation processes, procedures and protocols; and learning and utilizing the iSight investigation software. In addition, this position provides administrative support including the preparation and dissemination of reports.  

PRIMARY RESPONSIBILITIES 

General Administration 

• Assist in conducting on-site investigations including the scheduling of interviews, note-taking, following processes, procedures and protocols.  

• Become proficient and knowledgeable in Eden’s new investigation software, iSight software, including data entry, maintenance, and report writing. 

• Assist in writing and disseminating timely investigative report(s).  

• Assist in identifying operational concerns and/or problems within Program(s); assist in developing solutions. 

• Exercise sound judgment; remain objective and maintain confidentiality throughout the investigative process. 

• Assist in conducting Entry Level Training and providing awareness of abuse, neglect, and exploitation.  

• Review relevant laws with Program staff (i.e. Danielle’s Law, Stephen Komninos Law, P.L. 2025, c.280 enacted via S3750) with a goal of reducing investigations because of effective staff training and awareness. 

• Assist in completing monthly reports to track and sort Incident Reports (IRs) by program for the Lead Investigator.  

• Provide administrative support to Lead Investigator as needed. 

Communication and Meetings 

• Assist in building a positive and professional relationship with Eden staff and consumers (participants and students).   

• Attend meetings as identified by the Lead Investigator and as needed. 

• Assist in cooperating with Eden Autism, Division of Developmental Disabilities (DDD), Department of Education (DOE), law enforcement, etc. in any inspection and/or investigation. 

• Attend identified training (DDD, DHS, NJACP) etc. and as identified by Lead Investigator 

(The responsibilities listed are representative and not all inclusive; other duties may be assigned by supervisor/s.) 

POSITION REQUIREMENTS 

Education: Bachelor’s degree; prefer in social services and/or business-related (communications or human resources); or a combination of equivalent education and experience to successfully perform the essential functions of the position. 

Experience:   

• Minimum two years of business-related experience; prefer not-for-profit and working with individuals with disabilities; and/or demonstrated experience in interviewing or conducting investigations and/or HR-training capacity for dispute resolution, conduct, etc. 

• Related communications and/or training experience (i.e. development of and delivery of training programs). 

• Supervisory experience is a plus. 

Training and Other Requirements:  

• Successful completion of Eden’s Entry Level Training 

• Successful completion of Effective Investigation of Serious Incidents Certifications to include Level 1 and Level 2 

• Incident Report Writing and Reporting 

• iSight Software Training; become proficient (moderate to advanced level) 

• Valid driver’s license with record in good standing (5 points or less) 

Specialized Skills and Knowledge 

• Demonstrated ability to exercise discretion and appropriately handle sensitive and confidential information and matters, including student/participant, employee, investigative, and organizational information. 

• Ability to remain neutral and impartial, recognize potential conflicts of interest, and promptly disclose circumstances that could affect, or appear to affect, objectivity in an investigation.  

• Demonstrated commitment to ensuring compliance for the safety and welfare of individuals with developmental disabilities.  

• Working knowledge of relevant regulatory statutes and guidelines, decisions, directives regarding developmental disabilities. 

• Strong interviewing, active listening, fact-finding, and documentation skills, with the ability to ask appropriate follow-up questions and accurately capture relevant information.  

• Ability to escalate questions or concerns to the Lead investigator. 

• Solid organizational skills, attention to detail and follow up skills; ability to review and organize information from multiple sources, identify inconsistencies or gaps, and assist in developing well-supported investigative findings. 

• Solid verbal and written communication skills, ability to assist in conducting training and/or giving presentations to a group in time. 

• Solid customer service and interpersonal skills; professional at all times. 

• Demonstrated emotional intelligence with calm demeanor; ability to remain professional, composed, objective, and respectful when addressing sensitive, difficult or potentially contentious matters. 

• Sound judgment, problem solving and developing solutions.  

• Demonstrated ability to ensure cooperation within departments and across the organization. 

• Ability to multi-task and handle numerous assignments simultaneously, while ensuring deadlines are met. 

• Ability to work independently in addition to working effectively as a team member. 

• Familiarity and working knowledge of relevant operational technology to perform essentials of the job (i.e., Therap). 

• Intermediate to advanced proficiency in Microsoft Office including Word, Excel, and PowerPoint, as well as Google mail. 

• Local travel to/from Eden facilities on regular basis; travel approximately 20-30% 

Eden is an Equal Opportunity Employer 

Eden is an E-Verify Employer