Clinical Services Lead

Bring people, planning and great client service together. 
Are youan approachableteam leader who enjoys working alongside othersandkeepingthings running smoothly? Join VetSouth as our Clinical Services Lead in Gore, combiningday-to-day people leadership,practicalcoordination and great client service. 

Aboutthe role 

Reporting to the Hub Manager,you’llprovide day-to-day leadership forour Gore Reception and Farm Services teams andcoordinate the clinical calendar across production and companion animal services.Working alongside the team andclinical leaders,you’ll support clear priorities, shared responsibilities and a balancebetweenveterinaryavailability
and client and patient needs. 

This is a hands-on,lead role with responsibility for people and day-to-day service coordination.You’ll balance leading the team withpracticalinvolvement in daily clinic life, keeping work connectedacross Gore,Tapanui and the wider VetSouth team. 

• Lead the Reception and Farm Services teams day to day, coordinating workloads, providing regularfeedback and supportingongoing development in a collaborative team environment. 

• Keep the clinical calendar responsive to service demand, veterinaryavailability and changing priorities. 

• Work alongside Clinical Leads and theTapanui Clinic Coordinator toanticipate pressure points and maintain effective coverage. 

• Keep information flowing andcontribute practical ideas that support consistent,efficient and client-focused service. 

• Provide practical support when the team needs it and champion a safe, supportive working environment. 
  

About you 

You bring experience leading or supervising a team, along with strong organisational skills and a practical, approachable style. You enjoy working alongside others, communicate clearly and stay composed when plans change.

You’re comfortablesetting expectations,makingday-to-daydecisions and providing feedback, while recognising when to seeksupport from the Hub Manager. This role would suit someone with team-level leadership experience who enjoys staying close to day-to-day operations. 

• An approachableleadership style, withconfidencesetting clear expectations andprovidingguidance,feedback and support. 

• Strong planning and coordination skills, including balancing workloads,calendars and competing demands. 

• A collaborative approach and confidence working with a range of teams and stakeholders. 

• Confidence using business systems andmaintainingaccurate records and schedules. 

• A willingness to roll up your sleeves while keeping sight of the bigger picture. 

• A current full driver licence and availability for reasonable travel and occasional out-of-hours work. 

Ready to join us? 

We’d love to hear how yourteam leadership experience,organisational skills andpractical approachto client service could contribute to VetSouth. 
 

Applications close on 8 November 2026. We are reviewing applications as they come in and reserve the right to close applications early, so we encourage you to apply promptly.