Clinical Clerk

The employee is responsible for assisting with all aspects of the intake process and coordination of patient care, as well as performing clerical and administrative duties that support and enhance the delivery of quality patient care. The employee works closely with the Director of Nursing and/or Assistant Director of Nursing to complete the clerical and administrative tasks, facilitate communication, and support effective clinical operations.

Qualifications

This position requires at least the following minimum requirements:

• High School Graduate or GED preferred but not required.
• Preferred 1-2 years of clinical experience
• Knowledgeable of Medicare and Medicaid guidelines.
• Skillful in organization of work and in principles of time management.
• Ability to contribute to the quality of care being rendered through constructive communication with nursing managers and nursing staff.
• Good communication skills and ability to establish good rapport with other staff members.
• Working knowledge of home health and/or hospice care and the principles and techniques of professional nursing and required documentation thereof.
• Demonstrated ability to work with patients and employees. Demonstrated ability to work in a proactively diverse and inclusive organization.
• Must have excellent written communication by writing clearly and informatively, edits work and able to read and interpret legal written information. Demonstrates accuracy thoroughness and follows through on commitments. 
• Must practice a high level of confidentiality and be able to effectively response to questions from employees, managers and outside entities. Must have excellent communication skills, both verbal and written. Must be able to work with others to resolve issues and maintain composure in an environment of changing priorities. 
• Must have knowledge of all company policies and procedures. Must be able to work on a timetable, follow instructions, responds to management direction and solicits feedback to improve performance. Should have excellent character references and solid work background. Must be able to read, write and speak English.  Spanish is preferred.
• Must have knowledge and proficiency of office computer equipment and software. Demonstrate ability to multi task and work in a fast-paced office setting.  Proven ability to cope with conflict, stress and crisis situations.