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Clinical Call Center Coordinator

Sunrise Systems Inc
  • 🇺🇸 United States
  • Remote
  • 18 hours ago
  • HEDIS
  • ACA

Not enough detail in this posting to match

Our client, a leadingInsurance Company is looking forClinical Call Center Coordinatorand This is for an initial duration of02 MonthsContract –Remote Role
 
Job Title: Clinical Call Center Coordinator
Job Id: 26-05191
Location: Remote Role
Duration: 02 Months Contract
Position Type: Hourly Contract Position (W2 only)
  • Monday - Friday anywhere from 8am to 8pm ET
  • Must work east coast hours
  • pay rate is $17/hr.
  • Must have experience with inbound and outbound call center.
  • HEDIS background a plus
Job Description
Clinical Call Center Coordinator
Essential Functions 
  • Responsible for facilitating the scheduling of appointments for members with the use of effective communication, technology, and customer service skills
  • Responsible for informing members regarding the program benefits
  • Collaborate with internal call center and HEDIS team regarding workflow process improvement, document management, and abstraction education
  • Other duties, as assigned
Job Specifications
Typically has the following skills or abilities: 
  • 1-3 years of call center experience
  • Excellent oral and writing skills
  • Critical thinking skills
  • Must be organized with the ability to keep accurate notes and records
  • Demonstrated ability to articulate goals, plan and implement processes, and meet deadlines
  • Good analytical skills and the ability to problem-solve creatively, objectively, and rapidly
  • Excellent organizational and interpersonal skills
  • Operational knowledge of managed care or healthcare plans, team members, and clinical staff
  • Ability to work in a time-sensitive environment
  • Proficient with computers, including Microsoft Office and data management systems
  • English and Spanish bilingual
Preferred Skills 
  • Experience with HEDIS activity coordination and working with Managed, Acute, Provider Care environment
  • NCQA and HEDIS experience
Compensation: The hourly rate for this position is between $15-$17 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

Qualified candidates please send your word format updated resume at the earliest to Pavan:Pavan.p@sunrisesys.com [732-395-4444].
 
Thank You.

Clinical Call Center Coordinator · Sunrise Systems Inc

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